Help

HelpVetteTube is in beta release. We are continually working on optimizing the site.

Here are several solutions to common issues you may be encountering.

  1. If you are having issues with properly viewing the Flash Videos, please make sure you have the most up-to-date version of Macromedia Flash.
  2. If the Flash Videos are playing choppy, please close any other programs you are running on your desktop. These videos can be processor intensive.
  3. VetteTube works best using a broadband connection. If the Flash Videos are downloading slow, please check your connection. We are currently working soltuions to improve download times.

Please contact us with ANY problems, questions, or concerns you may have.

Using VetteTube

Miscellaneous

1. Using VetteTube

Q: Is VetteTube Free?
A: Yes. VetteTube offers 1Gb of free video storage.
Q: How many videos can I upload with the free 1Gb?
A: It really depends on the sizes of the videos that you upload. A 60 second clip is about 6 mb, but the size of video also depends on the quality – with better quality you get bigger files. Though several video file formats are supported, we recommend that you use the Windows Media Encoder (*.wmv file format) to compress your videos – this is the best compromise between the size and quality of video prepared for web.
Q: What is the largest size video that I can upload?
A: 100mb file.
Q: Do I need any software to upload videos??
A: No. You do not need additional software downloaded on your computer to enjoy VetteTube. We have built the tool to be user friendly with any web browser.
Q: How do I change my password?
A: : To change your VetteTube log in password, when you log into your account, you have this ability in the ‘Edit Profile’ section. Once you click on the ‘Edit Profile’ link, scroll to the bottom and you will see where you can assign a new password.
Q: What video formats can I upload into VetteTube?
A: VetteTube is able to accept the majority of video formats. To find exactly what VetteTube supports Contact us.
Q: How do I share my videos?
A: Join VetteTube by registering as a member. Once you have joined, use the Upload video section to browse your hard drive and upload your video.
Q: How do I remove a video?
A: Contact us and we can remove a video for you.
Q: How do I embed videos on my MySpace, Friendster, Blogger and eBay profiles?
A: On each video page there are Player Tags for embedding this video into websites outside VetteTube. All you have to do is copy the contents of the field and paste them into the HTML of your blog record or website code. Some blog services do not allow HTML tags, or allow them partially. In this case embedding a VetteTube video can be impossible.
Q: I’m worried about people seeing my private videos. Can I keep videos private?
A: Yes. You don’t have to make your videos public. When you upload your video you can choose the type of accessibility – public or private only. Videos marked “Private” will be available only to people whom you are calling friends. The lists of your friends and people who call you their friends (you can watch their friends only videos) can be found on “My Account” and “My Friends” pages when you are logged in.
Q: What is a VetteTube Net or VetteTube Community?
A: Members invite friends and family to join their community. Those friends and family in turn invite their own friends and family. As a result, your VetteTube net or VetteTube Community now has 2 degrees of separation. As the process continues, your degrees of separation will grow increasing your VetteTube net. You’ll find that the Ocean is smaller than you think because you are connected to more people than you think.
Q: Can I still be a member even if I do not have any videos to upload?
A: Absolutely! We encourage everyone who enjoys watching the video to join because it allows you to vote, comment and feel like part of the fastest growing online video sharing community! You are also able to save videos into your ‘Favorites’ section.
Q: Why do I have members that are already my ‘friends’ once I join? I do not know these people.
A: Actually, those two members are VetteTube employees. We like to show new members how the friends system works. Remember, they do not have access to videos you mark ‘friends’. They only have access if you add them to you VetteTube Community.
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2. Miscellaneous

Q: Does VetteTube allow all videos? What is your policy on pornography and extreme violence?
A: No, VetteTube does not allow such videos. VetteTube currently does not allow videos that contain nudity, or extreme violence in any way. Content deemed inappropriate will be deleted and the member will be warned. Repeat violators will be removed from VetteTube.
Q: How can I improve my video?
A: We encourage you to edit your videos with software such as Windows MovieMaker (included with every Windows installation), or Apple iMovie. Using these programs you can easily edit your videos, add soundtracks, etc.
Q: What capturing software do you recommend?
A: There are series of software that can be used for capturing. Some of them are supplied by video camera manufacturers. Of course, it is always better to use software made especially for your type of camera, although we recommend that the beginners use VirtualDub software if there’s no capturing software supplied by manufacturer.

The program is easy to download and install, and you don’t need to spend much time adjusting it.

Q: How can I make a short video clip when I have a large continuous recording?
A: It’s simple and we provide step by step instructions. Please visit the VetteTube How To Tutorial to learn how to capture your clip and prepare for uploading.
Q: Where can I learn more about the different video formats?
A: To learn more about the different types of formats, you may consider starting at this website: www.mediacollege.com/video/format
Q: I don’t like the banner ads. The site looks so much better without them. Can’t you get rid of them?
A: Advertisers help support VetteTube being Free. Storage and bandwidth costs are high and our Advertiser support helps us offer storage Free. We take your privacy very seriously and your information is not shared with advertisers. Take a look at our Privacy Policy.
Q: Does VetteTube share any personal information about myself?
A: Absolutely not. We do not give member?s information out to anyone. Take a look at our Privacy Policy.
Q: Does VetteTube obey the copyright laws?
A: Absolutely. VetteTube respects the rights of copyright holders and publishers. We only accept videos from members whom hold all necessary rights to the content. VetteTube’s policy is to take action to any notices of alleged infringement that comply with the Digital Millennium Copyright Act (DMCA). If we receive a notice or have reason to believe that content you submitted infringes another party’s copyright, your account may be suspended until further review. Please send all violation alerts through our Contact form.
Q: I have a website and would like to place a VetteTube button on it. Who do I contact?
A: To become a part of the VetteTube Affiliate Network, please send an email through our Contact form.
Q: I have some great ideas to make the site better. Who should I send them to?
A: We love hearing from the members about new ideas. Please direct them through our Contact form.
Q: Where do I send bugs that I may have found?
A: Please send any bugs that you find through our Contact form.
Q: Why is the site named VetteTube?
A: We believe the name says everything! 🙂
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